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Dr. David S. Ainsworth & Associates
775 Route 1 South Edison, NJ 08817 - Located in the Edison Mall

Have you ever been to Disney World?

July 25, 2013

…Where the “cast characters” will answer any and all questions to enhance your experience with just awesome customer service?

It is amazing how a simple gesture or suggestion will elevate your experience so that it is memorable and distinctive.

Well, at our office I believe we do the same for our patients, not just everyday but for everyone who walks through our door.

I personally do not take credit for this…I only had the wherewithal to select the correct people to work with and they deserve all the rest of the credit for creating a working environment or culture where it is routine to go out of the way and make a patient feel comfortable and cared.

Our receptionists, Sharon and Indy, are a special team to help with complex scheduling issues or perplexing insurance questions or ultimately with financial considerations for a patient.

Our hygienists Nicole, Debbie and Allyssa, really take their time to make an effort to teach proper homecare or suggest ways to prevent dental problems or to sensitively treat periodontal conditions if they arise. They are all truly “providers of care.”

Is it necessary to say much about our assistants? Especially Dawn, Maria and Cathy…they spend so much time with the patients and explain so much, that they are often whom the patients have that special connection with.

All in all, I am proud that there are seven people here with 20 or more years experience with us…all giving their all…a great group of positive people providing an “elevated experience.”

We appreciate every patient who entrusts their dental health to us.

Have a happy summer and we look forward to seeing all.

Sincerely,

David S. Ainsworth, DMD









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